Four-line, basic IP desk phone with color display. The VVX business IP phone is a high quality, two-line, IP phone that delivers reliable performance and an enterprise grade sound quality. Learn about the features and benefits and technical specifications of the VVX Five ways to improve productivity and user experience for remote workers. Learn about the features and benefits and technical specifications of the Poly VVX Ready to deploy a world-class communications solution?
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Learn more. VVX Learn More Data Sheet. The Add To Directory screen displays. Enter the contact information. Enter the following information: Note Your phone may not display all the following fields for example, the Watch Buddy and Block Buddy fields.
Contacts with a speed dial index number can be automatically assigned to a Speed Dial Key for one-touch dialing. For more information, see Managing Speed Dial Keys on page The default setting is Disabled. If you set the Auto Reject field to enabled, each time the contact calls, the call will be directed to your voice and video mail system if one is set up. To add a contact to the local Contact Directory from a call list: 1. Page 93 Customizing Your Phone 3.
The Contact screen displays. To save the contact to the local Contact Directory, tap the Save soft key. Only the first name, last name, and phone number are saved. Searching for Contacts in Your Local Contact Directory Search for a contact by scrolling through the directory, or entering specific search criteria.
Page 95 Customizing Your Phone Searching for Contacts in a Corporate Directory Search for a contact by scrolling through the directory, or entering specific search criteria. Note You can enable your phone to save Corporate Directory search results, and to remember the last person you viewed in the directory.
Whenever you re-display Corporate Directory, the last person you viewed will display. You cannot update information for contacts in your Corporate Directory. To update a contact in your local Contact Directory: 1. Page 97 Customizing Your Phone 3. Tap the Edit soft key. Update the contact information. For information on the fields you can update, Adding Contacts Manually step 3 on page 5. Tap the Save soft key. To delete a contact from the local Contact Directory: 1. To place a call to a contact in the local Contact Directory: 1.
The Corporate Directory screen displays. Tap the contact you want to call. Or, search for the contact see Page Distinguishing Calls Customizing Your Phone Distinguishing Calls You can customize your phone so that you can distinguish callers by certain ring tones.
For information on setting a distinctive ring tone for a particular contact, see Setting Ring Tones for Contacts on page Rejecting Calls You can customize your phone so that incoming calls from a particular party are immediately sent to your voice and video mail system. Tap the contact whose information you want to update, and then tap the Edit soft key. Page Diverting Calls Customizing Your Phone Diverting Calls You can customize your phone so that incoming calls from a particular party are transferred directly to a third party.
To divert incoming calls from a contact to a third party: 1. Tap the contact for whom you want to transfer calls. Tap the Divert Contact field, and then enter the number of the party to whom you want to divert the call. For information on icons that display when the phone has a call, see Phone Icons on page Line Key Icon Displays for Registered, private lines.
Registered, shared lines. In this example, five Speed Dial Keys are set up. Incoming and outgoing calls for a phone line will be distributed evenly across all Line Keys that are assigned to the phone line. There is one available key that is set up as a Speed Dial Key. Page Customizing Your Phone The following table shows the Line Key icons and status indicators that display for shared lines. The active call is the one that has audio or video associated with it. Page User Guide for the Polycom VVX Phone The following figure shows the near site in the PIP, and the far site, together with call information, in the larger window in the center of the touch screen.
You can tap the PIP to swap the windows the sites display in. Page Using the Basic Features of Your Phone During a video call, you can tap the Video soft key or press display soft keys that allow you to access video features. The Video soft key is only available when a video call is active. If you press during an audio-only call, the video soft keys will not display. If you tap the PIP, you will just swap the windows the sites display in. Page Using the Basic Features of Your Phone Your phone monitors the duration of all calls through a local call timer.
You can view the call timer for the active call and for calls on hold. In the figure below, the active call to Jack Jones has lasted for 21 minutes, 19 seconds. If your phone does not automatically place the call after you enter a phone number, tap the Send soft key.
The following figure shows the location of Speed Dial Keys on the touch screen. The following figure shows an active video call. To answer a call using the handset: Pick up the handset. Page Ending Calls Using the Basic Features of Your Phone Note If you wait too long, the incoming call window is minimized and placed in the inactive call group along the bottom of the touch screen , and the active call reappears in the window in the center of the touch screen.
To answer the incoming call, tap the Line Key with the status indicator that is flashing green, or tap the Hold soft key to place the active call on hold, and then tap the Answer soft key. The hold icon, and the flashing red status indicator, display on the Line Key. Tap the Resume soft key, or press again, to retrieve the call. If you have more than one call on hold, tap the call you want to resume, and then tap the Resume soft key. To select a call on hold, tap the call on hold.
New soft keys will display that apply to the selected call. This feature allows you to manage each participant in the conference call. You can mute, hold, and remove individual participants, as well as choose the conference participant with whom to exchange video.
Call the first party. See Placing Calls on page Tap the Conference soft key or press to create a new call. Page Holding And Resuming Conference Calls Using the Basic Features of Your Phone To set up a conference call with an active call and a call on hold: You can only set up a conference with an active call and a call on hold if you only Note have one call on hold. The Conference window is minimized and placed in the inactive call group. Page Using the Basic Features of Your Phone To manage a participant, tap the window of the participant you want to manage.
The following figure shows the soft keys that display when you manage a conference call participant. The held participant cannot hear any parties and no participant can hear the held participant. During a call, tap the Transfer soft key or press. The active call is placed on hold. The Transfer to: screen displays. Place a call to the party to whom you want to transfer the call. Page Using the Basic Features of Your Phone Performing a Blind Transfer When you use a blind transfer, you transfer a call without speaking to the party to whom you are transferring the call.
To perform a blind transfer: 1. Tap the Blind soft key. The Blind transfer to: screen displays. To forward all incoming calls to another party: 1.
Tap the line for which you want to forward calls. The Forwarding Type Select screen displays. Tap the forwarding type you want. The options are: — Tap the Enable soft key to confirm call forwarding.
If you chose to always forward calls, the Line Key displays the forwarding icon, , to indicate that the Always forwarding type is enabled. If your phone is set up with multiple lines, the Line Select screen displays. Tap the line for which you want to disable call forwarding. To forward an incoming call to another party: 1. While your phone rings, tap the Forward soft key. Press The Line Select screen displays.
Note You can automatically enable or disable Do Not Disturb for all lines. To automatically disable the feature for all lines, tap the Clear All soft key. Tap the line for which you want to apply Do Not Disturb.
The Do Not Disturb screen displays. Tap the Enable soft key. Tap or press The Line Select screen displays. Tap the line for which you want to disable Do Not Disturb. Tap the Disable soft key.
When a new entry is added to the Contact Directory, it is automatically assigned a speed dial index number, as well as the next available position under the Line Key s.
Polycom recommends that you assign speed dial index values consecutively. Tap the contact whose speed dial index you want to update, and then tap the Edit soft key. Note Your system may not support it. For more information, contact your system administrator. If multiple lines are set up on your phone, the Line Select screen displays instead, and you have to tap the line for which to listen to messages. Then, the Messages screen displays.
It works, but there are some questions. I can reach the phone with the browser, but the option "skype for business" is greyed out. I can dial landlines or handy numbers, but dialing a hotline with a servicenumber is rejected. If the display is off after 10 minutes the led up right starts blinking. I was not impressed about the sound quality. I thought, with the big speaker and the dsp mic it would sound better. All parameters around hands free are default.
Is there a better parameter set? The firmware is 5. Should i update to newer fw? Thank you for your time. If the display goes off the Message Waiting LED is being used to "show" that the device is still alive. The question from us would be if this is a brand new unit or a used unit as we do not know this yet. Thanks for the lightning fast answer.
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